Introducing MotiveWave® Version 7

Data is not included with MotiveWave®. MotiveWave® has 30+ supported brokers and datafeeds available to meet your broker and/or data feed needs.

You can connect to as many of our supported brokers and data service providers as you like.

You can also import data into MotiveWave®, if you have the data in CSV, ASCII, or Metastock Database format.

MotiveWave® can be installed on multiple computers (Windows, macOS and Linux), but a user can only use MotiveWave® on one computer at a time with one license. You need to shut MotiveWave® down properly on one computer before starting MotiveWave® up on another computer.

If you need to run MotiveWave® on multiple computers at the same time, you would need multiple licenses.

A license cannot be shared with, transferred, sold, etc. to anyone else. We reserve the right to terminate the license if this condition is violated.

Absolutely! We typically push out new features and enhancements every 1-2 weeks. You can view our Release Notes on our Download page, which includes a record of all of our latest features and enhancements.

More importantly, we want your feedback. If you have a feature you would like added to the software, please contact our Support Team and we will add it to our feature request list. We are constantly adding new features based on demand from our existing users.

If you have a Lease License, as long as you are on an active lease, you have access to the latest version of the software.

If you have a Purchased License, it includes 1 year of free updates and support. After that first year, if you would like to continue to have access to the updates we release for the software and access to our Support Team, you can purchase the optional Additional 1 Year of Updates and Support for your edition.

If you are on the Community edition, you have access to the latest version, but support for the Community edition is only available through the MotiveWave® forum.

Renewing your updates and support on your Purchased License provides an additional year of support and software updates. This provides peace of mind knowing you can turn to us for MotiveWave® - related support and assistance.

You'll also continue receiving software updates to ensure you have access to the latest and greatest new features and enhancements!

The Additional 1 Year of Updates and Support gives you access to our Support Team and all updates we release for 1 year from the date of purchase. If you still have time left on your support life, the new time will be added on to your existing support life, so you don't lose any time.

We only support and make changes to the latest version of the software.

If you choose not to renew the updates and support on your Purchased License, you can continue to use the MotiveWave® version that was available as of the date your support and updates expired (See Help>About, in the software for your expiry date). You would no longer have access to our Support Team for help, and you would not have access to any updates that we release for the software.

You can always purchase the optional Additional 1 Year of Updates at any time to get instant access to the latest version and you do not need to pay for any 'missing back years'.

There is so much functionality in MotiveWave® that we can't possibly show it all in one demo. But, you can see Product Demos of the features that we have recently added, as well as a short Intro Demo. You can watch those demos here.

We do have a Video Library, where we are adding 2 new videos every week highlighting specific tools, functionality, overviews, how-to's, and more ... with plenty more videos in the works!

MotiveWave® offers a 14-Day Risk Free trial. We only ask for your name and email address, no credit card information required.

The 14-Day free trial starts when you enter your name and email address on our website, not when you download and install the software, so please make sure you are ready to begin the trial when you sign up.

The free trial is normally of our Ultimate Edition, which includes all of our features. If you would like to try a different edition during your 14 day trial, simply email our Sales team at sales@motivewave.com (after you've created your free trial profile) and they can switch you to the edition of your choice.

At the end of the 14 days, your license key will automatically switch to the free Community edition. If you'd like one of the other editions, you can purchase it directly through our website. When you purchase, your license key from your trial is automatically updated, so you don't lose anything you did on the trial.

You can also look through our Training Resources for help.

If you have a question about how to use the software or are experiencing an issue, please contact our Support team support@motivewave.com. This support is only available on the trial and paid editions (not the free Community edition).

You can also look through our Training Resources for help.

If you have a feature request, you can contact our Support team at support@motivewave.com directly (paid and trial users only) or post it in our User Forum's Suggestions and Feedback section.

If you have purchased an auto-renewing lease, you can cancel the auto-renew subscription at any time and it will not auto-renew after the current paid lease period. Simply email our Sales team at sales@motivewave.com to let them know you wish to cancel. Make sure you email a few days before your lease auto-renews, so that there is time to cancel the lease before the auto-renewal goes through.

If you've purchased the 6 month lease, it does not auto-renew and will simply expire at the end of the 6 month period.

There are no refunds for any remaining time left on your lease. Your current lease will simply expire at the end of the current paid lease period.

If you are on a Lease and want to upgrade to the Purchased License, we can put up to a maximum of 6 months' worth of lease payments (minus any discounts or taxes) towards an upgrade to the Purchased License of the edition you leased, or towards a higher edition. You would only need to pay the remaining difference. Contact our Sales team at sales@motivewave.com when you are ready to upgrade to the Purchased License and they will let you know your specific cost to upgrade and they will create the upgrade for you.

If you bought a lower edition Purchased License and want to upgrade to a higher edition Purchased License, we will put the cost of your lower edition (minus any discounts or taxes) towards the upgrade to the higher edition. You would only need to pay the remaining difference. You do need to have active support and updates on your Purchased License in order to upgrade. Contact our Sales team at sales@motivewave.com when you are ready to upgrade to the Purchased License and they will let you know your specific cost to upgrade and they will create the upgrade for you.

Please see our Upgrade Policy for full details.

MotiveWave® Software offers a 14-day free trial with full access to all features so that you have time to review and test out the software in its entirety before you purchase. Therefore, all sales are final and no refunds are available after purchase.

If, for a specific reason, you feel you have an extenuating circumstance that requires a refund, you may contact our Sales team at sales@motivewave.com with your reason(s) for requesting a refund and we will review your individual case. Refund exceptions are determined at the sole discretion of MotiveWave® Software. If a refund is given, a 5% admin fee will be deducted from the refund amount.